Where is my order?

How can I get my order?

All the arc4Studio products are downloadable items and there is no shipping involved or any other physical products as CD or DVD.
Once the PayPal payment is confirmed, you'll be automatically returned to the checkout page and the “DOWNLOAD” button(s) are active and ready to use.

Please save first the file onto your computer and then unzip the archive.

The download link is active for the next 7 days after purchase and you can download the product 5 times during this period of time.
Your account at arc4Studio.com will keep a history of your orders and if you plan to download the product later of if you want to download it again, please login into your account and click VIEW button under MY PREVIOUS ORDERS page.

Step1. - Click on log in

Step2. - use your Used ID / Password

Step3. - Click on My Account

Step4. - View your previous order

Step5. - Download your order

If your order is still active (7 days from the purchase moment and 5 downloads) you'll see the DOWNLOAD button and you can get the items.

Remember, for some items you can have more than one DOWNLOAD buttons.

If your order time expires and for some reasons you haven't chance to get the templates, please let us know and we'll bump the expiration date for another 7 days.

For any other questions, don't hesitate to contact us at contact(at)arc4studio.com